1. Soft Furnishing Demand Communication 软装需求对接
Combined with the overall style of the courtyard, designers conduct one-on-one communication (offline/online) to clarify your functional needs, style preferences, color tendencies and budget, and provide similar case references simultaneously to lay the foundation for soft furnishing matching.
设计师结合庭院整体风格，通过一对一沟通（线下 / 线上），明确您的功能需求、风格偏好、色彩倾向及预算，同步提供同类案例参考，奠定软装搭配基调。

2. Soft Furnishing Scheme Design 软装方案设计

Within 7 working days after demand confirmation, Designers will issue the "Soft Furnishing Matching Scheme", including style positioning, layout schematic diagram, product list (furniture/lighting/floral arrangements, etc.), color and material suggestions and preliminary budget. Designers will optimize the scheme according to your feedback until a consensus is reached, and adjust the budget synchronously (if necessary).
需求确认后 7 个工作日内，出具《软装搭配方案书》，含风格定位、布局示意图、单品清单（家具 / 灯具 / 花艺等）、色彩材质建议及初步预算。按您的反馈优化方案，直至达成共识，同步调整预算（如有需要）。

3. Product Selection and Confirmation 产品选型与确认

Designers will accompany you in product selection, connect with cooperative suppliers or customization channels, and provide material sample comparison to ensure consistency with the scheme.For customized products, designers will issue detailed drawings, and start customization after your confirmation. Finally, designers will issue the "Soft Furnishing Product Confirmation List", and proceed with procurement after verification and signature.
设计师陪同选型，对接合作供应商或定制渠道，提供材质样品比对，确保与方案一致。
定制类产品出具深化图纸，经您确认后启动定制，随后出具《软装产品确认清单》，核对签字后推进采购。

4. Procurement and Customization Follow-up 采购与定制跟进

You will sign the "Soft Furnishing Service Contract" with Suntyn, and pay the agreed proportion of advance payment according to the contract. Designers will follow up the progress throughout, synchronize the status and coordinate issues.
签订《软装服务合同》，您按合同支付约定比例预付款，设计师全程跟进进度，同步状态、协调问题。

5. On-site Placement and Adjustment 现场摆场与调整

After the courtyard is cleaned, designers will arrive at the site to coordinate the placement, accurately positioning according to the scheme. They will make minor adjustments based on the on-site effect to optimize the sense of hierarchy and coordination, respond to your reasonable adjustment needs and coordinate on-site optimization until satisfaction.
庭院清洁后，设计师到场统筹摆场，按方案准确定位。结合现场效果微调，优化层次感与协调性。响应您的合理调整需求，现场协调优化至满意。

6. Acceptance and After-sales Guarantee 验收与售后保障

We will invite you to conduct acceptance (quantity/quality/layout/effect) after placement, and you can pay the remaining balance after qualification and signature confirmation.Designers will provide you with the "Soft Furnishing Product Usage and Maintenance Manual", and you can enjoy 1-year free warranty (for non-human damage and faults) and lifelong paid maintenance services provided by Suntyn . For subsequent update needs, you can enjoy free consulting and supplementary scheme services provided.
摆场后邀您验收（数量 / 品质 / 布局 / 效果），合格后签字确认，支付剩余尾款。
为您提供《软装产品使用维护手册》，享受1年免费质保（非人为破损故障），终身有偿维护等权益。后续更新需求可享免费咨询及补充方案服务。